Privacy Policy
Your privacy is fundamental to everything we do at Taskflame
At Taskflame, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We're committed to transparency and giving you control over your data. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.
Information You Provide
- •Account Information: Name, email address, and password when you create an account
- •Profile Information: Optional information like profile picture or team name
- •Project Data: Boards, tasks, comments, and attachments you create
- •Payment Information: Billing details processed securely through Stripe
Information Automatically Collected
- •Usage Data: How you interact with our service, features you use, and actions you take
- •Device Information: Browser type, operating system, and device identifiers
- •Log Data: IP address, access times, and pages viewed
We use the information we collect to:
- •Provide, maintain, and improve our services
- •Process transactions and send related information
- •Send technical notices, updates, and support messages
- •Respond to your comments, questions, and requests
- •Monitor and analyze trends, usage, and activities
- •Detect, investigate, and prevent security incidents
We do not: Sell your personal information to third parties or use your content for advertising purposes.
We may share your information in the following situations:
With Your Consent
We share information when you give us explicit permission to do so.
With Team Members
When you use Taskflame as part of a team, your team members can access shared boards and tasks.
With Service Providers
We work with third-party service providers who help us operate our service (e.g., Stripe for payments, Supabase for infrastructure).
For Legal Reasons
We may disclose information if required by law or if we believe such action is necessary to comply with legal obligations.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data is encrypted in transit using TLS and at rest
Access Controls
Strict access controls and authentication measures
Infrastructure
Hosted on secure, SOC 2 compliant infrastructure
Monitoring
Continuous security monitoring and incident response
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at privacy@taskflame.io
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy.
- •Active Accounts: We retain your data while your account is active
- •Deleted Accounts: Data is deleted within 30 days of account closure
- •Legal Obligations: Some data may be retained longer if required by law
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Taskflame is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
For significant changes, we will provide a more prominent notice, such as an email notification or an in-app notification.
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:
Email: privacy@taskflame.io
Support: Use the contact form on our website
Address: Taskflame by Nexabyte, United Kingdom